Returns & Exchanges
At Dropout Store, we want you to be fully satisfied with your purchase. If you're not happy with your order, you can return or exchange eligible items within 30 days of delivery provided they are in original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the inclusion of any promotional inserts.
- 3.Ship Your Return
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects and approves your return, your refund or exchange will be processed within 5-7 business days.